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Payment Method PayPal
This is the recommended payment method. If you would like to make a purchase using your paypal balance or bank please select this.
Payment Method Paymentwall
Use this payment method if you want to purchase an item with credit cards or prepaid credit cards. It also accepts mobile phone payments.
  • When entering your username please make sure it is case sensitive.
  • Please make sure you have enough inventory space for your needed items as items are non-refundable.
  • Purchases can take up to 15 minutes to process.
What do I do if I haven't received my purchase?
Our store setup should credit purchases to your in game account within 30 minutes. You must be ONLINE to receive your purchase. Please keep your account logged in when waiting for a purchase. If it does not please wait for up to 2 hours before making a thread explaining your situation on the server to a staff member. If you have still not received your purchase. Then contact us through email.
Having problems? Contact us at our email: zwolinski45@gmail.com

Payments to Cloud Universe servers is a payment for the virtual items contained in the purchase. This transaction is final and there are no refunds. If you are banned for breaking the rules of Cloud Universe servers, you will not be refunded this money. Bans are subject to the full discretion of the server staff and rules can be changed at any time. There is no guarantee on being able to enter the server, and if the server is no longer operated the virtual items are forfeit. Refund requests due to issues concerning lag, game glitches, or any other issues are subject to the discretion of the owners of Cloud Universe. All items are virtual and have no real monitary value.


This policy covers how we use your personal information. We take your privacy seriously and will take all measures to protect your personal information.
Any personal information received will only be used to fill your order. We will not sell or redistribute your information to anyone.
Cloud Universe is not affiliated with Mojang in any way, shape, or form. 



Cloud Universe is NOT affiliated with Minecraft, Mojang AB and/or Notch Development AB.